Refund Policy

In At Rhino Global Store , your satisfaction is our top priority. If for any reason you're not completely satisfied with your purchase, we're here to help with our return and refund process. Please read our policy carefully:

Returns

You have 15 days from the date you receive your order to request a return. To be eligible for a return, the product must be unused, in its original condition, and in the same packaging in which you received it.

Return Process

Contact our customer service team at rhinoglobalstore@gmail.com to notify us of your intention to return. Provide details about the product and the reason for the return.

Our customer service team will provide you with instructions on how to proceed. This may include the return shipping address and other relevant details.

Carefully pack the product in its original packaging and send it to the address provided.

Once we receive and inspect the product, we will notify you whether your return has been approved or rejected.

Refunds

If your return is approved, we'll process a refund to the original payment method used at the time of purchase. Please note that original shipping charges are non-refundable and may be deducted from your total refund.

Products Not Eligible for Return

Some products may not be eligible for return due to their nature. These may include personalized products, intimate items, or perishable items. We will inform you at the time of purchase if a product is non-refundable or ineligible for return.

Defective or Damaged Products

If you receive a defective or damaged product, please contact us immediately at sales@rhinoglobalstore.com with details and photographs of the product and the damage. We will resolve the situation as soon as possible, either by replacing the product or issuing a refund.

Changes in Policy

We reserve the right to make changes to our return and refund policy at any time. Any changes will be notified on this page.

For any additional questions or to start the return process, please contact us at sales@rhinoglobalstore.com . Your satisfaction is important to us, and we're here to help every step of the way.

Sincerely, The Team Rhino Global Store