Privacy Policy

At RHINO GLOBAL CO, S.L. (hereinafter, "Rhino Global Store"), with NIF B22876288 and registered office at Av. Milán, 18, 19200 Azuqueca de Henares, Guadalajara, we are committed to protecting the privacy of our users and customers in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).

Data Controller

Controller: RHINO GLOBAL CO, S.L. — NIF B22876288
Registered Office: Av. Milán, 18, 19200 Azuqueca de Henares, Guadalajara
Email: info@rhinoglobalstore.com

What data do we collect?

We collect the data you voluntarily provide when making a purchase, registering, or contacting us: name, postal address, email, phone number, and, where applicable, payment details (processed directly by our payment gateways; we do not store them). We also collect browsing data through cookies.

For what purpose and on what legal basis do we process your data?

Order and billing management: execution of the sales contract (Art. 6.1.b GDPR).
Customer service: contract execution / legitimate interest.
Commercial communications and newsletter: explicit consent of the data subject (Art. 6.1.a GDPR), revocable at any time.
Compliance with tax and accounting obligations: legal obligation (Art. 6.1.c GDPR).
Website improvement and analytics: legitimate interest / consent, depending on the type of cookie.

How long do we retain your data?

Data related to the commercial relationship and billing will be retained for the legally required period (generally, 6 years for commercial purposes and up to 4-5 years for tax purposes). Data processed based on consent will be retained until the user withdraws it.

To whom is your data communicated?

We do not sell or transfer your data to third parties for commercial purposes. We share strictly necessary data with service providers (payment gateways, transport companies, Shopify platform, email marketing and analytics tools), who act as data processors in accordance with Art. 28 GDPR. Some providers may be located outside the European Economic Area (e.g., in the United States); in such cases, the transfer is covered by the European Commission's Standard Contractual Clauses or an adequacy decision.

Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing, and data portability by writing to info@rhinoglobalstore.com, attaching a copy of a document proving your identity. You have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe that the processing does not comply with the regulations.

Cookies

This website uses its own and third-party cookies. You can obtain more information and configure your preferences in the cookie management panel on the website itself.